Responsible Gaming

Our Commitment to Responsible Gaming

At Bridgetown Stores, we're committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

Gambling is strictly for those aged 18 years or older in Great Britain. If you are under 18, you must not place bets or gamble on our site. It is illegal for operators to offer gambling services to anyone under the legal age.

By accessing William Hill through our site, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Gambling more frequently or with larger amounts than intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity from family, friends, or partners
• Neglecting work, school, or personal responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Experiencing mood swings or anxiety related to gambling
• Feeling unable to stop or cut back on gambling
• Using gambling to escape problems, stress, or negative emotions
• Failed attempts to reduce or quit gambling
• Spending more time thinking about gambling than other activities

If you recognise any of these signs in yourself or someone else, please seek support immediately.

Self-Help Tools & Limits

William Hill and most licensed operators provide tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Reality Checks: Receive reminders of how long you've been gambling
• Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Voluntarily exclude yourself from gambling accounts for a longer period

Use these tools proactively to maintain control over your gambling activity.

Support & Help Organizations

If you or someone you know is struggling with gambling, professional support is available. Please reach out to one of these trusted organisations:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gamblers
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop
  The National Self-Exclusion Scheme for online gambling
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all licensed online gambling operators across the UK
• Gamblers Anonymous
  Peer support group meetings across the UK
  Website: www.gamblersanonymous.org.uk
• National Debtline
  Free debt advice (gambling often leads to financial difficulties)
  Website: www.nationaldebtline.org
  Helpline: 0808 808 4000

International Support

• Australia: Gambling Help Online (www.gamblinghelponline.org.au)
• Canada: Responsible Gambling Council (www.responsiblegambling.org)
• United States: National Council on Problem Gambling (www.ncpgambling.org)
• Germany: Bundeszentrale für gesundheitliche Aufklärung

Take Action Now

If you think you may have a gambling problem, please seek help today. Problem gambling can affect your mental health, relationships, employment, and finances. Recovery is possible with the right support.

Don't wait—contact one of the organisations listed above. They are free, confidential, and staffed by trained professionals who understand what you're going through.

Remember: Help is available 24/7, and reaching out is a sign of strength, not weakness.